Any qualified holders can take advantage of the credit benefits that the Military STAR card offers. The STAR card offers a very small interest rate for every purchases made at the military exchange stores. Since the STAR card is sponsored by the Army and Air Force Exchange Service, it certainly proves many benefits to the people who are assigned at overseas stations. To apply for a STAR card, simply follow the steps below:
ñ First off, you need to ensure that you are a qualified individual. Not all military-associated person are entitled to get a STAR card. The Army and Air Force Exchange Service (AAFES) Military Exchange have stated on their website that qualified applicants are limited only to the following personnel: active duty, retired or reserve members as well as Federal Department of Defense employees that are working outside the United States.
ñ Secondly, you need to bring your military ID to any military exchange stores such as AAFES, MCX or NEX. Ask the customer service for an application in order to get the necessary information. You will need to input some security information such as your SSN, military affiliation and duty station. Your credit background will also be checked prior to your application. Once you passed all the requirements, you will then be given a temporary military STAR card until the formal card is mailed to your address.
ñ Lastly, you my apply for a STAR card online in case you can't do a personal visit. Simply visit the STAR card website and register an account. The same requirements will be needed from you.
Once you received your STAR credit card. You will then be entitled for all the benefits that it offers. However, to maintain proper usage of your card, it would be best to follow some careful steps.
To keep an eye on the monthly bulling statement, you must save copies of all the receipts you have. If you have any questions regarding any unclear charges or credits then you can contact the Exchange Credit Call Center.
The military STAR Credit card not only helps you save money because of their zero annual fee, it also shares a very low interest rate as well as a 25-day grace period before a finance charge is made. You can also use the military STAR Card to access all the AAFES, Marine Corps and Coast Guard exchanges that suits you.
Managing your military STAR card account can be done easily. Just like any other credit cards, you just need to follow the right steps. You simply need to save copies of the entire receipts and charges that you obtain before the billing period. Also, you must open your billing statement regularly and compare every charges to the receipts that you have. This will ensure that every charges coincides with every receipts you have. Call the customer service if you have any questionable charges.
You must also notify the Exchange Credit Call Center if ever you wish to change your billing address. Any incorrect or misleading address can delay the arrival of your receipt and bills, thus causing a hassle for both parties. Also, be on time with paying your bills. Nothing beats an early bird. Again, if there are any questions regarding the billing statement or about any matter involving your military STAR card. Simply call the hotlines listed above and inquire for necessary details from the customer service.
Information regarding paying bills for STAR card is very limited. Only those who are in the military or those who possess the card have access to certain links where payments can be made. Moreover, you can pay online via https://shop.aafes.com/shop/Login.aspx? where you must register. You may also send payments to the address listed on your bills. If you have any questions regarding billing and account then you can contact their friendly customer service representative by calling toll free 1-877-891-STAR in CONUS. You may also login to the Military STAR website. The Military STAR card has plenty of customer service number throughout the world, simply feel free to choose the most convenient number for you. Below are the numbers you can call:
General customer service: 1-800-527-2345, Germany: 0800-82-16500, Japan: 00531-11-4132, Korea: 00308-13-0664, Italy: 8008-71227, Guam: 01800-636-3297, Belgium: 0800-7-2432, Netherlands: 0800-022-7129, United Kingdom: 0800-96-8101, Spain: 900-971-391,Turkey & Saudi Arabia: 214-312-6030 Call Collect, International calls: 1-214-465-6690, Okinawa: 00531-114239, Norway: 800-14-199, Crete: 00-800-18092003452
All the numbers listed above are customer service hotlines which are available 24/7. They can answer any questions regarding your Military STAR card. If you have access to the internet, you can access the Military STAR card website. Once inside, you have the option to read the Customer Service FAQs that may prove helpful for you.
Failure to make payments may lead to some payment plans. However, it is quite hard to distribute information since all of this info are secured and exclusively relayed to STAR card owners only. Only those who can log in to the Military Star card website can read all the necessary information. However, to compensate for the lack of accessibility to information, you can contact the customer service hotline at 1-800-527-2345.
Regarding penalties for delayed payments, Military STAR card is proud too announce that they don not have one. Yes! There are no penalty fees for the Military Star card. This may not be very surprising though, since every STAR card owners are already told about this feature prior to opening their account. If you want to find out more information about the features of the military STAR card, you can read the Terms and Conditions of the card.
Take advantage of the benefits that your STAR card offers. Note that it is limited to few people only, so make sure you make the most of it.